I have lived in my apartment over 25 years and owned my Penny for 7 years. The rule was always no animals in the building, but the previous managers never cared to enforce this. Half the residents already owned dogs. When a new property manager came in, she immediately tried to get rid of all the animals. Thankfully, I showed her my prescription letter that states my dog is an ESA; after which she said, "Our policy is that I have to verify it with the doctor and even then we still might not approve it." I called Support Dogs of Florida to let them know that management was going to call them. I had forgotten about confidentiality rules, so I got their "Release of Information" form, filled it out, and sent it back to them right away. After management contacted Support Dogs of Florida to verify, I received an apology from the building management and Penny is still enjoying life with her mommy. - Andrea T.
Thank you for your prompt service and continued professionalism. The airline told me they were confirming that my therapist with Support Dogs of Florida was the real deal since apparently not everyone is. Then I had no problem getting on my flight with my Harry. He sat right on my lap and snored most of the way there! - Jeanine A.
Hamsters make great emotional support animals. I learned this growing up. I have some anxiety and since hamsters are small, he can be easily cared for in my very small living space. I go to visit my parents twice a year on the plane and take him with me in his own little carrier. My life is better. Thanks. - Beth C.
As a person suffering from bipolar disorder, Manga can help keep me in touch with reality. She notices even the most subtle changes in my moods. When I’m depressed, she will just cuddle up to me with no judgments and no annoying "just be happy" comments. I'm glad I can have this support with me, even when I'm at work. - Tom P.
My ultimate goal was to start flying on my own, but I needed more help than just being drugged. I wasn't looking to fly my dog for free or anything. I just don't believe that people should miss out on life when they don't want to be drugged up on a plane. With the prescription letter in hand (and I called the airline ahead of time) I don't have anxiety about being hassled at the kiosk or worry about how much the airline might hassle me. - Jeff H.
I'm a 66 year old woman and have had some depression for many years. My cat has saved my life more times than I can tell you by being there for me during these tough times. Now she can "legally" live with me in my condo and even comes with me on my vacations. You'll never know how much this means to me. - Sarah M.
Thanks for your help. Your therapist is kind and accepting. I was afraid of being judged for needing my dog to cope but that didn't happen. Only sympathy, understanding, and answers to my questions. - Regina T.
According to Florida law, "a person who knowingly and willfully misrepresents herself or himself, through conduct or verbal or written notice, as using a service animal and being qualified to use a service animal or as a trainer of a service animal commits a misdemeanor of the second degree, punishable as provided in s. 775.082 or s. 775.083 and must perform 30 hours of community service for an organization that serves individuals with disabilities, or for another entity or organization at the discretion of the court, to be completed in not more than 6 months." - 2016 Florida Statutes, 413.08 (9).